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Acceptable Use Policy and Terms and Conditions. As a consumer, it is your responsibility to read it.
To
summarize:
ACCOUNTS CAN BE REFUSED AND/OR DISCONTINUED AT SunnEagles Marketing Group
DISCRETION.
We are a very careful and secure company and WE WILL check your
customer input to confirm your information. Any irregularities will be
cause for refusal. We do not have instant activation for this reason.
but we do have HIGHLY satisfied customers on a clean service as a result!
No IRC's, BNC's, Eggdrops, Unauthorized SHELL programs, HYIP or PROXY sites, Illegal or blatantly offensive material or Spamming from a site. Period.
No Exceptions at any time for any reason. Customers who LOAD (Proof of
use or public display NOT required) these programs or materials on any
server will be terminated without recourse and billed (including
penalties) and further pursued to THE FULLEST EXTENT of the LAW,
including but not limited to lawsuits against the individuals
responsible.
Spamming using other resources with links directed back to sites on
our servers IS involving us in the spamming and can be grounds for termination without recourse.
Support Restrictions:
SunnEagles Marketing Group will make every effort to support information for configuring
popular network/web software to use internet services. However we can in
no way specifically test every piece of software that could conceivably
be utilized with our systems, only provide general system-related
information. The offer of any particular service does not constitute an
obligation on SunnEagles Marketing Group part to tutor the necessary skills
to utilize that service, only to provide system-specific information. However we do guarantee all scripts that we install/or provide you.
Accounts
will be billed in advance for the month of service. If you sign up and
receive service today, we will bill you today for the next 30 (or 28/31)
days for service. No refunds will be processed without "cause" .
If billing fails and we are unable to process
payment for over 72 hours we will suspend services without further
notice. If we are still unable to collect 7 days past payment due date
we reserve the right to terminate the account and all files on our
services without recourse.
CANCELLATION POLICY:
We offer a 30 day money back guarantee for cause on all hosting services plans. Cause is any demonstrated failure on our part to deliver services purchased. If you can provide us with a reason that we failed to provide the services you purchased from us we will be more than happy to give you a refund.
CANCELLATIONS MUST BE PROVIDED IN WRITING TO OUR SALES DEPARTMENT WITH A 7 DAY NOTICE OF YOUR RENEWAL DATE: Sales Department.
SunnEagles Marketing Group accepts Visa, Discover, eCheck through PayPal as our payment options.
Script Installations: If you are purchasing a sub-domain package from SunnEagles Hosting, all scripts will be installed by us. Please understand you do not own these scripts. If you move services you will not be able to take the scripts with you. If you wish to purchase our script please Click Here
SunnEagles Marketing Group is in no way responsible for scripts that your supply. Our hosting does not include support for your scripts.
Privacy Statement:
SunnEagles Marketing Group will never supply your information to anyone, every, unless there is a law suit.
Acceptable Use Policy (AUP)
Use of SunnEagles Marketing Group Service constitutes acceptance and
agreement to SunnEagles Hosting AUP as well as SunnEagles Hosting
TOS (Terms of Service).
SunnEagles Marketing Group reserves the right to revise, amend, or modify
this AUP, our TOS (Terms of Service) and our other policies and
agreements at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance with our TOS
(Terms of Service). All users of SunnEagles Marketing Group Internet
services, and their clients, must comply with this AUP and our TOS
(Terms of Service).
IMPORTANT NOTICE:
We support the uncensored flow of information and ideas over the Internet
and do not actively monitor subscriber activity under normal
circumstances. Similarly, we do not exercise editorial control over the
content of any web site, e-mail transmission, newsgroups, or other
material created or accessible over or through the services, except for
certain proprietary Web sites. However, in accordance with our TOS
(Terms of Service), we may remove any materials that, in our sole
discretion, may be illegal, may subject us to liability, or which may
violate this AUP. SunnEagles Marketing Group will cooperate with legal
authorities and/or third parties in any investigation of
any suspected or alleged crime or civil wrongdoing. Your violation of
this AUP may result in the suspension or immediate termination of either
your SunnEagle Hosting account or other actions as detailed below
without notice, based upon the nature of the violation.
Hosting only Customers:
Please remember, your unlimited E-Mail Services and/or subdomains are
for YOUR use. They are not intended to be used for re-sale or promotional offerings.
This document is intended to provide a basic understand of SunnEagles Marketing Group Acceptable Use Policy. The following are guidelines for the
establishment and enforcement of SunnEagles Marketing Group AUP. If a
SunnEagle Hosting account violates this Acceptable Use Policy or our
TOS, we reserve the right to terminate your service without notice.
While we prefer to advise customers of inappropriate
behavior and any necessary corrective action, we must reserve the right based on the
nature of the violation to take any and all corrective actions ourselves
including immediate termination of
service.
The following constitute violations of this AUP:
Illegal Activities:
1. SunnEagles Marketing Group services may not be used for illegal purposes, or
in support of illegal activities. SunnEagles Marketing Group reserves the
right to cooperate with legal authorities and/or injured third parties
in the investigation of any suspected crime or civil wrongdoing.
2. We Absolutely Do Not allow any type/form of Porn, Adult, Gambling, Illegal Or Warez Sites.
3. Our Safelist Hosting accounts are supplied for our safelist scripts only! Simply because we know our bounce scripts work perfectly. We do not allow or support any other safelist script.
4. Our Safelist Hosting accounts are for new lists only. No transfer of safelist databases to this server is allowed. The only exception to this rule is very small (under 100) member(s) IP verified databases. You must have written permission from SunnEagles Marketing Group before loading any safelist database.
5. Harm or Endangerment to other people:
You may not use SunnEagles Marketing Group service to harm, or attempt to
harm, minors in any way, including, but not limited to child pornography, or use SunnEagles Marketing Group service to
transmit any material (by e-mail, uploading, posting or otherwise) that
threatens or encourages bodily harm or destruction of property.
6. Forgery or Impersonation:
Adding, removing or modifying identifying network header information in
an effort to deceive or mislead is prohibited. Attempting to impersonate
any person by using forged headers or other identifying information is
prohibited.
7. Unsolicited E-mail, News Bombing (SPAM)
Use of the SunnEagles Marketing Group service to transmit any unsolicited
commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate suspension of the
offending SunnEagle Hosting account. SPAM complaints will be sent to
the e-mail address on file. Failure to respond to complaints within a 24
hour timeframe will result in the SunnEagles Marketing Group staff suspending
the offending account by whatever means necessary. Should the account
become re-activated without the express written consent of
SunnEagles Marketing Group, the offending account will be immediately terminated, and will
result in suspension/termination of the domain itself. Malicious intent to impede
another person's use of electronic mail services or news will result in
the immediate termination of the offending SunnEagle Hosting
account.
8. Shoutcast, Torrents and Gaming and 777 Permissions
Folders.
Prohibited for Hosting and Reseller Customers
9. Copyright or Trademark Infringement:
Use of the SunnEagles Marketing Group service to transmit any material (by
e-mail, uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of any third
party, including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of photographs
from magazines, books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted
software. Use of the SunnEagles Hosting service to collect, or
attempt to collect, personal information about third parties without
their knowledge or consent. Distribution and/or posting of copyrighted
or the aforementioned infringements will not be tolerated.
10. Use
of the SunnEagle Hosting service for any activity which affects the
ability of other people or systems to use SunnEagle Hosting Services
or the Internet. This includes "denial of service" (DOS) attacks against
another network host or individual user. Interference with or disruption
of other network users, services or equipment is prohibited. SunnEagles Marketing Group will not tolerate any subscriber attempting to access the
accounts of others, or penetrate security measures of other systems,
whether or not the intrusion results in corruption or loss of data.
SunnEagles Marketing Group, does not allow the hosting of IRC, IRC Bots, or
eggdrops or Unauthorized
SHELL programs on our network. Accounts found hosting this material will
be subject to immediate cancellation without refund. Use of the
SunnEagles Marketing Group service to access, or to attempt to access, the
accounts of others, or to penetrate, or attempt to penetrate, security
measures of SunnEagles Marketing Group or another entity's computer software
or hardware, electronic communications system, or telecommunications
system, whether or not the intrusion results in the corruption or loss
of data, is expressly prohibited and the offending SunnEagles Marketing Group
account is subject to immediate termination.
Security:
You are responsible for any misuse of your account, even if the
inappropriate activity was committed by a friend, family member, guest
or employee. Therefore, you must take steps to ensure that others do not
gain unauthorized access to your account. In addition, you may not use
your account to breach security of another account or attempt to gain
unauthorized access to another network or server.
Network Security:
SunnEagles Hosting accounts operate on shared network resources.
Excessive use or abuse of these resources by one customer may have a
negative impact on all other customers. Misuse of network resources in a
manner which impairs network performance is prohibited by this policy
and may result in termination of your account.
REPORTING VIOLATIONS OF SunnEagles Marketing Group AUP
SunnEagles Marketing Group requests that anyone who believes that there is a violation of
this AUP direct the information to the Abuse Department if
possible, please provide the IP address used to commit the violation,
date and time of the violation, and evidence of the violation.
SunnEagles Marketing Group will charge a $200.00 site clean-up fee for any
abuse of the terms listed above PLUS, ALL TIME AND RESOURCES TO TRACK
AND TRACE ABUSE WILL BE BILLED by SunnEagles Marketing Group at $75.00 PER HOUR Rate.
Terms of Service (TOS)
All Terms and Conditions of this TOS (Terms of Service) and our AUP
(Acceptable Use Policy) may be modified at our sole discretion
without prior warning. Changes to this TOS does not constitute grounds
for early contract termination or non-payment. Please check back
regularly for any updates.
Use of SunnEagles Marketing Group Service constitutes acceptance and
agreement to SunnEagles Marketing Group AUP (Acceptable Use Policy) as
well as SunnEagls Marketing Group TOS (Terms of Service). From herewith in
this TOS and
AUP, the usage of �us�, �we�, �our�, �ours� shall constitute
reference to SunnEagles Marketing Group, the usage of �you�, �your�, �they�,
�them� shall refer to client / customer of SunnEagles Marketing Group.
Acceptance of Contractual Agreement
1. Client agrees that by placing an order either by means of electronic
ordering (web order form) and receipt
of such order by SunnEagles Marketing Group, that you are agreeing to our
TOS and AUP. No Modifications of said contract by customer is allowed.
2. SunnEagles Marketing Group will provide, and Customer will purchase and
pay for, the Services, and service fees specified in the Order for the
applicable Service Description. Customer acknowledges that the service,
and service fees have been communicated to the customer, and that they
are aware of all applicable charges as per contract, AUP and TOS.
Customer also understands that any promotional offers unless specified
in contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer's actual
bandwidth usage in any month exceeds allotted amount, specified in
Customer's contract, Customer will pay SunnEagles Marketing Group any
additional fees as specified in the Service Description.
Payment:
SunnEagles Marketing Group Establishment of this service is contingent upon receipt of payment from
Customer to SunnEagles Marketing Group. Subsequent payments are due on
the anniversary date of the month for that month�s service. Any setup
fees will be charged full setup fee pricing, and are applied at time of
initial request of such services.
Payments and Fees:
Payment is due on the defined monthly recurring billing date of each
month. Service will be interrupted on accounts that reach 3 days past
due and subject to immediate termination. Service interrupted for nonpayment is subject to the setup fee for
that service for reconnection. Accounts that are not collectable by
SunnEagles Marketing Group will be turned over to an outside agency for
collection. If your account is turned over for collection, you agree to
pay the company a �Processing and Collection� Fee of not less than
Fifty($50.00) nor more than One Hundred, Fifty($150.00)
Delinquent Accounts:
SunnEagles Marketing Group may temporarily deny service or terminate this
Agreement upon failure of Customer to pay charges when due. Such
termination or denial will not relieve Customer of responsibility for
the payment of all accrued service fees, or any collection fees.
Account Cancellation:
All CANCELLATIONS MUST BE PROVIDED IN WRITING TO Sales Department 7 DAYS IN ADVANCE OF DISCONTINUATION OF SERVICES. Pro-rated
refunds are not given so be sure that we know your intention to leave
within 7 days of billing.
Refunds and Disputes:
All billing disputes must be reported within 30 days of the time the
dispute occurred. Disputed charges to your credit card issuer, also
known as chargeback's, in SunnEagles Marketing Group discretion which is
valid, under the terms and conditions of our SLA, AUP, and TOS, will
result in service interruption, and reconnection fees to restore the
desired service.
SunnEagles Marketing Group is licensed in the state of Florida
and as such... regardless of the place of agreement, the client agrees
that for purposes of venue and jurisdiction the understanding regarding
services was entered into and performed in Osceola County, FL,
and any dispute will be litigated or arbitrated in Osceloa County, FL.
Customer further waives all objections to venue or jurisdiction and
acknowledges that venue and jurisdiction in any such litigation will be
held in Osceloa County Courts.
SunnEagles Marketing Group is not responsible for the restoration of data to server. We have a backup drives in place but this in no way guarantee's your domain. We
strongly recommend that you keep copies of your data off-site with you for emergency purposes.
If hardware failure and data loss occurs, you the client are responsible
for data restoration. SunnEagles Marketing Group shall not be liable for loss
of data under any circumstance.
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